Workplace Investigations
Independent, objective workplace investigations conducted with procedural fairness, confidentiality and clear communication from initial scope through to findings and recommendations.
Workplace Investigation Services
MAKAL takes a focused approach to evidence gathering. Information is requested and reviewed according to its relevance to the allegations and matters within scope, rather than collecting material simply because it is available. This supports privacy, proportionality and a clearer evidentiary pathway to the findings.
Bullying, Harassment & Discrimination
Fair and confidential investigation of complaints involving bullying, sexual harassment, discrimination, victimisation and inappropriate workplace conduct.
Whistleblower & Protected Disclosure Matters
Independent fact-finding into concerns raised through whistleblower or internal reporting channels, with a focus on confidentiality, evidence and procedural fairness.
Desktop & Open-Source Investigations
Research and analysis of lawfully available information and records to support workplace investigations, verify information and identify relevant lines of inquiry.
Workers Compensation Investigations
Independent factual investigation of complex or disputed workers compensation matters, including:
conflicting versions of events
circumstances surrounding alleged workplace injury
workplace contribution or non-work factors
witness enquiries and statements
documentation and timeline review
employer and worker interviews
factual information to support claims decision-making
Fraud, Theft & Misuse of Resources
Investigation of suspected theft, fraud, misuse of company property or funds, falsification of records and other integrity-related concerns.
Coming soon - Surveillance & Factual Investigations
Lawful surveillance and factual enquiries undertaken where appropriate to establish relevant facts and evidence.
Why Choose MAKAL
Independent & Objective MAKAL approaches each matter with impartiality, procedural fairness and a focus on establishing the facts.
Practical Experience With extensive experience across workers compensation, injury management and complex workplace matters, MAKAL understands how issues unfold in real workplaces.
Clear Communication Clear, timely communication is central to every matter, helping clients understand the process, next steps and outcomes.
Experience in Identifying Evidentiary Gaps
The experience behind MAKAL includes reviewing complex information and investigative material to identify where important pieces of the evidentiary picture may be missing.
A report can appear complete while still leaving unanswered questions. Relevant witnesses may not have been approached, competing accounts may not have been sufficiently explored, supporting records may be missing, or the reasoning may not clearly show how the available evidence supports the findings.
Through years of reviewing complex workplace and workers compensation matters, this experience has developed a disciplined approach to looking beyond individual documents and considering the evidence as a whole, what is known, what remains unclear and what further information may reasonably be required.
MAKAL applies that same approach to workplace investigations: gathering information relevant to the matters within scope, testing the evidence appropriately and ensuring there is a clear evidentiary pathway between the information considered and the findings reached.
Frequently Asked Questions
Find answers to common questions about workplace investigations, procedural fairness, confidentiality and how MAKAL approaches complex workplace matters.
No. MAKAL first considers the nature of the matter, available information, relevant risks and organisational context to determine whether a formal investigation is necessary and proportionate. Where another approach may be more appropriate, this can be identified before investigative work begins.
MAKAL can assist with workplace misconduct, bullying, harassment, discrimination, whistleblower concerns, fraud or misuse of resources, workplace conflict and complex workers compensation matters requiring factual investigation.
It generally starts with an initial discussion to understand the concerns, scope the issues and determine the appropriate investigation approach, including terms of reference where required.
MAKAL handles investigation information with care and discretion. Information is shared only where necessary for the investigation process, procedural fairness and any legal or organisational requirements.
It means relevant parties are given a fair opportunity to understand and respond to allegations or information that may affect the findings before conclusions are reached.
Depending on the agreed scope, MAKAL can provide a factual investigation report outlining the evidence considered, analysis and findings.
Yes. MAKAL can undertake factual investigation of complex or disputed workers compensation matters, including conflicting accounts, delayed reporting, workplace circumstances, witness evidence and relevant timelines.
Need Support With a Workplace Matter?
If you are dealing with a workplace complaint, misconduct concern or complex matter, MAKAL can discuss the circumstances with you, assess what may be required and help determine the most appropriate next step.