How We Work

MAKAL takes a structured, practical and proportionate approach to each matter, with procedural fairness, confidentiality and clear communication throughout the process.

Our Process

Each matter is approached through a clear, structured process tailored to the circumstances and agreed scope

Initial Assessment

We first consider the nature of the matter, available information and relevant risks to determine whether formal investigation or advisory support is required.

Scope & Terms of Reference

The issues to be examined, key questions, responsibilities and expected outcomes are clearly defined before work begins.

Information & Evidence Gathering

Relevant documents, records, correspondence and other available information are reviewed and organised.

Interviews & Statements

Relevant parties may be interviewed and given an appropriate opportunity to provide information and respond to matters raised.

Analysis & Findings

The available evidence is assessed objectively, including competing accounts and the weight that can reasonably be given to the information available.

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Report & Outcomes

Where required, MAKAL provides a clear report outlining the process, evidence considered, analysis and findings within the agreed scope.