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Independent Workplace Investigations &

Workers Compensation Advisory

When workplace matters become complex, clarity matters.

Practical, evidence-focused support for employers navigating workplace investigations, complex workers’ compensation matters, psychological injury, injury management and return to work.

Not sure what your matter requires?

A brief initial discussion can help clarify your needs and identify the most appropriate next step.

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Do you know what you need from a workplace investigation?

A workplace investigation should do more than conduct interviews and produce a report. Understand the role of clear allegations, evidence, procedural fairness, questioning and objective findings.

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Do you understand what should happen next in a workers’ compensation matter?

Workers’ compensation matters can involve medical information, claim decisions, communication, rehabilitation, suitable duties and return to work. Understanding the process can make the next step much clearer.

How We Work

Independent, practical and procedurally fair support, with clear communication at every stage.

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Workplace Investigations

Independent workplace investigations involving complaints, misconduct, bullying, harassment, conflict and other workplace matters.

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Workers Compensation Advisory

Practical support for employers and injured workers across the workers compensation process.

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MAKALConnect

A future digital solution designed to improve communication between workers, employers and treatment providers.

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OUR PRINCIPLES

Integrity

We act with honesty, professionalism and accountability in every interaction and investigation.

Objectivity

We approach every matter impartially, ensuring findings are evidence-based, balanced and fair.

Procedural Fairness

We are committed to respectful, transparent and procedurally fair processes for all parties involved.

Confidentiality

We handle sensitive workplace matters with discretion, professionalism and respect for privacy.

Excellence

We strive to deliver high-quality, practical and defensible outcomes that support better workplace decisions.

MAKAL Privacy & Information Handling Statement

MAKAL is committed to handling personal, workplace, and claim-related information with care, confidentiality, and integrity.

MAKAL may handle sensitive workplace and claim-related information as part of its investigation and advisory work. This may include employment records, witness information, medical capacity information, case correspondence, and workplace incident material.

MAKAL will only collect, use, and disclose information where it is necessary for the purpose of providing workplace investigation, workers' compensation advisory, or related services.

MAKAL’s approach is guided by the Privacy Act 1988 (Cth), the Australian Privacy Principles, procedural fairness, confidentiality obligations, and relevant professional standards. Where regulated investigation services are provided, MAKAL will ensure all applicable licensing and regulatory requirements are met.

Contact Us

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Address

Brisbane QLD, Australia

Phone

+61417621187

Email

admin@makalinvestigation.com.au

ABN

21267012445